Products that take time before delivery can be handled only when coordination with the warehouse is ready before shipping. Please contact us as soon as possible after specifying the delivery destination change and order number from Contact (inquiry form).
* Please note that it may not be possible to respond depending on the time you contact us. * Please note that the address change after the product is shipped will be borne by cash on delivery.
For delivery return products that have passed the storage period of the shipping company due to long -term absence or relocation, etc., it will be arranged for redistribution. Please contact us after specifying the order number from the inquiry form. At that time, you will have to pay the actual costs such as return costs from the shipping company and shipping costs for reserving, so please be careful when returning delivery due to forgetting to receive it.
Payment
Credit cards and smartphone payments are possible.
Compatible credit card: JCB / VISA / MasterCard / American Express
We will make payment processing for the price when ordering. After payment processing, the customer's account is actually deducted depending on the credit company and the contract content.
Product
Please contact [info@incrm-design.com] within 7 days after the product arrives. After receiving the email, we will return the product, check the product, and contact us. If the product is not replaced, we will refund the product price and shipping fee. We will bear the shipping fee for returns such as initial failure.
If you cannot accept returns or exchanges ・ Return / exchange for customer reasons ・ Products that have been over 8 days after delivery ・ Products used by customers ・ Products that have been dirty and damaged by customers ・ Products that have the smell of perfume and cigarettes attached
We cannot accept cancellations due to customer convenience after ordering.
Other
When the order is completed, when the delivery is completed, the inquiry, when you reply to your inquiry, we will send you an email automatically from [info@incrm-odesign.com]. If you are using a carrier mail, please set it so that you can receive the domain mail below.
Order completion / delivery completion / Inquiries: info@incrm- Design.com Convenience store payment, smartphone payment:@komoju.com
